Slip-and-fall claims cost retailers billions annually — but not all of them are accidents. In The Grape Was Framed, a real investigation reveals how facial recognition technology exposed a coordinated fraud scheme that standard incident footage never could have caught. The case didn’t turn on what the aisle cameras captured. It turned on a pattern: two people arriving together, familiar faces across multiple stores, timestamps connecting a parking lot to a produce aisle that bad actors counted on staying disconnected. In a controlled study, an investigator using the technology identified a suspect across 19 stores in ten minutes — their unassisted counterpart spent fifteen hours and found eight fewer locations. Download the full white paper to see how the investigation unfolded and what it means for how your team approaches general liability claims.
Welcome
Welcome to the Gatekeeper Systems blog, a dedicated resource for retail executives, loss prevention, and asset protection leaders who are at the forefront of innovating safer, more efficient, and non-confrontational methods to mitigate theft in their stores. In an era where retail challenges are evolving rapidly, our mission is to provide cutting-edge insights, strategies, and solutions that not only protect assets but also ensure a positive shopping experience for retail customers.
