Our Company

Gatekeeper Systems® was founded in 1998 on the principles of innovation, quality, and service. Our initial loss prevention solution, The Wheel® Cart Containment system, was launched to reduce cart loss and ensure ample carts were available for store patrons. The solution was welcomed by the industry and quickly adopted by major retailers. In the mid 2000’s, Gatekeeper Systems saw an opportunity to leverage its locking wheel technology to solve an increasingly common pushout theft problem and created the Purchek® system, the first of its kind.

Today, Gatekeeper Systems’ product suite offers solutions for EVERY retailer’s need to improve safety, minimize merchandise loss, reduce labor expenditures, and increase store profits.

Gatekeeper’s loss prevention and cart containment solutions utilize patented locking technology to put an end to cart-based shoplifting and shopping cart loss. Cart management solutions increase safety and reduce labor costs by maximizing productivity, while simultaneously resulting in a positive store image.

Business Intelligence solutions provide increased visibility for informed decision making. Increase efficiency, optimize fleet size, and perfect the entire customer shopping experience with store and enterprise-level analytics.

a graphic of the gatekeeper logo connecting people, products, and profit
a tech support professional holding an ipad

Technology & Data Driven Insights

At Gatekeeper Systems®, our dedication to innovation drives us to deliver cutting-edge loss prevention solutions that set industry standards. Technology, for us, isn't just a tool—it's a catalyst for tangible improvements in security and operational efficiency. Our portfolio, protected by over 100 global patents, features proprietary designs that integrate the latest in technology in novel ways. Our IoT devices, for example, leverage true cloud-to-edge distributed processing, ensuring reliable and secure data handling within our robust cloud computing infrastructure. At the forefront of our technological advancement are video-based AI applications. These applications enhance our products by using machine learning to extract business insight using a Function as a Service (FaaS) based architecture for efficient event-based architecture.

Leveraging the insights from billions of shopping trips, we utilize advanced big data analytics to deeply understand shopping and theft behaviors. This analysis directly informs the development of our next-generation solutions, ensuring they are precisely tailored to the needs of our clients. Our technology stack includes cloud-scaled big data analytics and multi-modal databases, allowing for comprehensive and versatile data handling. This robust approach not only helps us manage and analyze vast amounts of data on behalf of our customers but also enables strategic planning that is predictive, proactive, and effective. We are excited to continue leading the way with sustainable and advanced technologies that empower our clients.

Engineering & Design

Gatekeeper Systems’® engineering team specializes in designing solutions that are built to last within a challenging retail environment. With millions of our battery-operated RF sensors successfully deployed worldwide, we have demonstrated our commitment to durability and reliability on a massive scale. Each device is engineered to withstand rugged use, enduring extensive vibrations, shock, and extreme temperatures.

These devices meet IP67 standards, ensuring they are fully protected against water and dust intrusion. This level of protection is crucial for maintaining functionality and extending the service life of our products in demanding conditions. Our advanced power management systems further enhance these capabilities, optimizing functionality and run-time to ensure continuous operation with minimal maintenance.

Rugged durability is coupled with the advanced technology within our remotely managed connected systems. The latest Data Lake, IoT, artificial intelligence and machine learning technologies complement our mechanical designs, providing smart, adaptive responses that continuously improve performance in response to evolving retail challenges.

Key Technology Features

Multidiscipline Engineering Team

Composed of experts from various fields our team collaborates seamlessly to deliver comprehensive solutions that meet the challenges of evolving retail.

Sustainable Solutions

Our solutions are engineered with sustainability in mind.

Weatherproof & Tamper Proof

Our products are weatherproof and tamper proof with a completely sealed locking wheel.

Behavior Insights

Cloud scaled big data analytics with multimodal databases used to analyze billions of events, gaining critical insights about shopping and theft behavior.

Maximized Wheel Battery Life

We utilize advanced power management technologies to maximize wheel battery life while providing enhanced capabilities.

Scalable IoT Infrastructure

We offer a scalable IoT infrastructure with true cloud to edge distributed processing, enabling a foundation for future growth.

Environmentally Hardened RF Technology

Our millions of deployed battery-operated sensors use environmentally hardened RF technology to ensure our wheels keep operating in the harshest environments.

FaaS Event Based Architecture

Our architecture combines Function-as-a-Service (FaaS) with edge computing for efficient, scale on-demand and event-driven processing.

an image of a shoplifter being stopped by purchek

Our Solutions

With over 25 years of dedicated service and thousands of systems installed worldwide, Gatekeeper Systems® stands at the forefront of the loss prevention technology industry. Our cutting-edge solutions, protected by more than 100 global patents, have consistently demonstrated success across various sectors including loss prevention, operations management, theft insights, and business analytics. Designed to be invisible and unobtrusive to store customers, our technology integrates seamlessly into existing retail environments, ensuring minimal disruption while maximizing security and operational efficiency. Our comprehensive suite of products not only helps retailers reduce shrinkage and manage inventory more effectively but also provides valuable insights that drive strategic decision-making and improve customer satisfaction. By focusing on innovation and reliability, Gatekeeper Systems delivers robust, scalable solutions that provide a rapid return on investment, affirming our commitment to helping businesses thrive in a competitive market. Through continuous improvement and customer-centric innovation, we remain dedicated to advancing the state of loss prevention technology, setting new standards in the industry and empowering retailers around the globe.

a customer service representative smiling while on the phone with a customer

Customer Service

Since its inception, Gatekeeper Systems® has recognized that the cornerstone of sustained success lies in forging robust customer relationships. Committed to exceptional service, we provide a comprehensive Manufacturer's Warranty on all our products, ensuring peace of mind and reliability. Our toll-free customer support is staffed by knowledgeable professionals who are ready to assist with any inquiries or issues, guaranteeing that help is just a phone call away. Furthermore, we pride ourselves on our rapid service response, striving to address and resolve any service needs quickly and efficiently. This dedication to support extends beyond problem resolution to include proactive consultations and tailored advice to maximize the effectiveness of our solutions. Our approach not only solves immediate concerns but also contributes to long-term operational success, reinforcing our commitment to customer satisfaction and trust. At Gatekeeper Systems, we go beyond the sale to ensure that every interaction adds value and strengthens our client relationships.

Email Us
an image of two tech support professionals

Technical & Field Support

At Gatekeeper Systems®, we pride ourselves on delivering unparalleled technical and field support through our skilled team of highly trained Field Service Technicians. Each technician brings a wealth of proven experience, professionalism, and an unwavering commitment to quality to every installation and service visit. Our expert in-house technicians, along with top-tier third-party retail service providers, form a comprehensive nationwide network designed to ensure optimal service delivery and customer satisfaction. This robust support structure allows us to address and resolve technical issues swiftly and efficiently, minimizing downtime and maximizing system performance. Our support services extend beyond simple maintenance; we provide detailed consultations, system optimizations, and customized solutions tailored to meet the specific needs of our clients. By ensuring that our support is as sophisticated and reliable as the technology we deploy, Gatekeeper Systems reinforces its dedication to the success and satisfaction of every customer. Our team is not only equipped to handle immediate technical challenges but also prepared to proactively support the evolving needs of our clients, ensuring that their systems continue to operate at peak efficiency over time.

a graphic showing different avenues of customer management

Customer Management

Gatekeeper Systems® boasts a robust track record of successfully managing installations in over 58 countries, with more than ten million carts deployed across a vast array of retail environments. Our dedicated Relationship Managers have played a pivotal role in guiding both small grocery stores and large mass merchant retailers through the complexities of installation in diverse settings. Their expertise encompasses a variety of challenging scenarios, including multi-story buildings, intricate self-checkout zones, point of sale areas, shared parking facilities, and both internal and external lock lines. These Relationship Managers bring to the table extensive experience with facility and maintenance management systems such as Service Channel, SAP Ariba, and Oracle, ensuring that every installation is streamlined and tailored to meet the specific needs of each retail environment. This level of personalized and skilled management is what sets Gatekeeper Systems apart, ensuring that our customers receive not only the best products but also exceptional support tailored to the unique challenges of their locales and operational requirements. Through our global reach and deep industry expertise, we continue to enhance our customer management practices, always with the goal of maximizing efficiency and customer satisfaction in every project undertaken.

an image showing employees at gatekeeper systems

Life at Gatekeeper Systems

At Gatekeeper Systems®, we pride ourselves on cultivating an environment that fosters growth, innovation, and a strong sense of community. Our team is at the heart of everything we do, and we are committed to providing a supportive and dynamic workplace where every member feels valued and empowered. Collaboration is key to our success, encouraging diverse perspectives and ideas. We embrace challenges as opportunities for development, always striving for excellence in our respective fields. Beyond work, we believe in balancing professionalism with a healthy, enjoyable lifestyle, ensuring that life at Gatekeeper Systems is not just about achieving goals, but also about personal fulfillment and joy.

Learn more about working at Gatekeeper Systems and view open positions on our Career Page.

Careers at Gatekeeper Systems
an image showing a grocery store with multiple shoppers

Your People.

Your Products.

Your Profits.

Connect with us today to discover how Gatekeeper Systems can protect your business.

Start Saving