Get Support from Gatekeeper Systems

Gatekeeper Systems’ technologies are installed in 58 countries, with 10+ million carts managed, and deployments with the majority of retailers worldwide. We support small retailers to multinational retail chains with above and beyond customer service.

Response times are dependent upon the urgency of the customer’s need. Once the service has been completed, we will follow-up via telephone or with an update in the portal to notify the appropriate personnel of service scheduling. We will also provide a portal update upon completion of the service.

Customer Service

If you need to place a service call, please call our toll-free Customer Service Hotline.

US Customer Service (6am to 5pm PST)

 Email Customer Support

  888.808.9433 (U.S.)

  +44 (0) 1455 882900 (U.K.)

  +49 (0) 7161 2900818 (Germany)

  +61 1 300.821.119 (Australia)

  888.525.3564 (Canada)

  +1 949.268.1322 (Rest of World)

Technical Support

If you need to place a service call, please call our 24 hour toll-free Customer Service Hotline at 888.808.9433 (in the U.S.). Select #2 to leave a message between the hours of 5 p.m. and 6 a.m. PST that will be received the next business day.

Email Technical Support

Media contacts

All media-related inquiries should be directed to

For general media inquiries please call
+(1) 949.233.6594

Helpful Resources

We are passionate about delivering innovative retail solutions and exception service with empower our customers to protect people and enhance profits. We are proud to offer an abundance of resources. Please use the links below to navigate through the available resources.

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Protect What Matters Most

Your People.

Your Products.

Your Profits.

Connect with us today to discover how Gatekeeper Systems can protect your business.

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