January 20, 2026
FOOTHILL RANCH, CA — Gatekeeper Systems, a global leader in retail loss prevention and asset protection technology, is pleased to announce the appointment of Eric Schoch as Chief Executive Officer. Schoch succeeds Robert Harling, who is transitioning to a role as Senior Advisor after more than 13 years of transformative leadership.
A Proven Leader in Global Scale and Transformation
Eric Schoch joins Sistemas Gatekeeper as an accomplished global executive with over 25 years of experience leading technology-enabled organizations through periods of significant growth and transformation across the Americas, EMEA, and Asia-Pacific regions.
Most recently, Schoch served as Executive Vice President and President of Retail at NCR Voyix, where he led a global organization of more than 4,000 employees. His career also includes senior leadership tenures at Cisco Systems y Nortel Networks, where he specialized in scaling technology platforms and improving service delivery for many of the world’s largest retailers.
“It’s a privilege to join Gatekeeper Systems as CEO. What drew me here is the passion of our people and the opportunity to transform how retailers protect their stores, teams, and customers. We are committed to accelerating innovation and building the industry’s most advanced safety and intelligence platform—one that moves beyond passive surveillance to proactive prevention. Our goal is to set a new global standard where technology empowers every associate and gives every customer the confidence to shop
safely.”
Building on the Legacy of Innovation
The appointment comes as Robert Harling transitions into a new role. During his 13-year tenure at Gatekeeper Systems, Harling was a driving force behind the evolution of cart containment and the development of the Purchek pushout theft prevention technology. His strategic vision was instrumental in the acquisition of FaceFirst, further cementing Gatekeeper’s position as a pioneer in retail innovation.
Harling will continue to serve the company as a Senior Advisor and remain a shareholder.
“Robert’s leadership strengthened a culture of thoughtful, customer-driven problem solving at Gatekeeper Systems,” said David Mounts, Executive Vice Chairman of the Board. “He tackled challenges with integrity, creativity, and a practical understanding of our customers’ needs. His focus on innovation and customer success leaves Gatekeeper well positioned for growth, and we value his ongoing role as an advisor and partner.”
Commitment to Continuity and Customer Success
Gatekeeper Systems remains steadfast in its commitment to innovation and customer support. The transition has been structured to ensure total continuity of service:
- Customer Support: Existing points of contact and service levels remain unchanged.
- Strategic Roadmap: The company’s product roadmap is advancing with momentum, reinforcing Gatekeeper’s focus on technology-driven solutions.
- Future Growth: Schoch’s immediate focus will be engaging with frontline teams and global partners to ensure the company continues to meet the evolving needs of the retail sector.
Acerca de Gatekeeper Systems
Gatekeeper Systems is a leading provider of intelligent technology solutions for the retail industry. Specializing in loss prevention and asset protection, Gatekeeper helps retailers worldwide improve store safety, reduce shrink, and protect their bottom line through innovative hardware and software solutions, including cart containment, pushout theft prevention and face matching technology via its FaceFirst solution.
