Tackling Organized Retail Crime and Opportunistic Theft

We create strategies to combat ORC and opportunistic theft, protecting your employees, products, and profits.

Retail theft is a significant issue that impacts businesses worldwide, but not all thefts are created equal. Understanding the difference between organized retail crime (ORC) and opportunistic theft is essential for developing effective loss prevention strategies. Both forms of theft affect the retail industry, but they do so in distinct ways, requiring unique approaches to mitigate their impact.
Gatekeeper Systems’ Purchek® technology is a critical component in addressing both ORC and opportunistic theft. This innovative solution operates as follows:

  • Detection and Immobilization: Purchek® technology detects shopping carts filled with unpaid merchandise as they approach store exits. The system differentiates between legitimate shoppers and potential thieves.
  • Immediate Response: When a cart with unpaid items is detected, Purchek® technology immobilizes the cart, triggers an alarm, and captures video footage of the incident. This immediate response often results in the thief abandoning the cart and fleeing the scene.
  • Prevention and Deterrence: By preventing the cart from leaving the store, Purchek® technology minimizes the chance of theft and serves as a powerful deterrent to would-be thieves.

Staying Ahead of Theft

As organized retail crime groups and opportunistic thieves continuously adapt their methods, retailers must stay ahead with evolving technologies and strategies. Gatekeeper Systems’ Purchek® technology is instrumental in this ongoing battle, providing a proactive solution that helps retailers protect their assets and maintain a safe shopping environment.

By installing Purchek® technology, retailers send a clear message to organized crime rings and opportunistic thieves: theft is no longer welcome in their stores. For a closer look at how Purchek® can transform your loss prevention strategy, see our technology in action today.

How Purchek® Technology Works

Purchek® technology is a fully automated, behaviour-based system that prevents shopping trolleys from leaving a retail store unless authorised at a point of sale (POS). If unauthorised, the trolley locks at the exit, triggering a video event and an audible alarm. This often results in the thief walking away without the product or causing a physical incident.

Our Purchek® technology validates the ROI of the system, while providing our retail partners with unique insights into theft behaviour occurring in their stores every day.

The Purchek® system is designed with the flexibility to accommodate a variety of retail store formats. It remains invisible to paying customers while stopping thieves in their tracks.

Select Customer Journey
Standard Customer
Pushout Theft
1
The system is completely invisible to shoppers.
2
Customer engages in a payment transaction.
3
Customer completes shopping trip without noticing the Purchek® technology
1
The system is completely invisible to shoppers.
2
The thief bypasses all Points of Sale (POS).
3
The SmartWheel® device locks at the exit, disabling the trolley and automatically triggering an alarm and a video recording event.
!
Merchandise is often abandoned as the thief flees.

    How Much Could You Save with Purchek® Pushout Theft Prevention?

    Step 1: Merchandise Recovered
    Please start by entering the number of stores and the average number of trolleys per store. Next, input the estimated number and value of pushout theft attempts per week.

    The frequency of pushout thefts often varies depending on the type and location of the stores, often exceeding the levels anticipated by store management.

    Conservative default numbers have been pre-populated for these values. Adjust the figures to explore scenarios based on various assumptions.
    Step 2: Profitable Sales Required to Offset Lost Merchandise
    Select from the drop-down menu, the retail margin that best matches your stores. The calculator will now show the sales you need to generate to offset the stolen goods. Remember that when merchandise is stolen, you don't only need to recover the margin lost from the stolen goods, but the value of the goods themselves.
    Step 3: Additional Savings Considerations
    In addition to the losses from the stolen merchandise, there are many other areas to consider when calculating your Return on Investment (ROI) for our Purchek® Solution. Additional areas of benefit to consider are explained here.
    Step 4: Connect with Gatekeeper Systems for More Information
    Reach out for a no-obligation follow-up contact from Gatekeeper Systems.
    Disclaimer: The savings shown are for illustrative purposes only and cannot be guaranteed. Accurate evaluations to estimate your expected savings, based on comparable stores and trends, are available from Gatekeeper Systems.

    Step 1

    1100
    11,000
    The average number of pushout thefts per week will vary depending on the store's risk level. A default value of 3 is considered a very conservative estimate.
    150
    The average monetary value of pushout merchandise will vary depending on the store's risk level. A default value of £250 is considered a very conservative estimate.
    £1£5,000
    Potential Annual Merchandise Recovered with Purchek® Pushout Theft Prevention:
    £

    Step 2

    Total Sales Needed to Offset the Losses from Stolen Goods:
    £

    Step 3

    Comprehensive Breakdown
    The preferred response to a disabled trolley is for the wrongdoer to abandon it, allowing store associates to recover the goods.
    Recovered Merchandise
    ?
    Our data shows that once the Purchek® Pushout Theft Prevention System is installed in your stores, pushout attempts can be reduced by up to 80%, effectively addressing repeat offender and organised retail crime (ORC) activity. Experienced thieves recognise our systems and tend to avoid stores where they are installed.
    Additional Theft Deterrence
    ?
    With Gatekeeper Systems' Purchek® technology deterring thieves, your store associates and other shoppers are not required to engage.
    Employee and Shopper Safety
    ?
    Loss prevention technology systems, such as Purchek®, can reduce your legal fees and claims associated with shoplifting, workers' compensation, and in-store injuries, as well as lower costs related to prosecution, litigation, and court appearances.
    Legal Fees
    ?
    Purchek® technology can reduce the number of labour hours spent on cycle counting and replenishing inventory lost to theft. Additional labour savings can be achieved in the administrative tasks associated with high levels of pushout theft, such as filing and managing incident reports. The solution can also minimise the need for greeters or security guards near your exits.
    Labour & Operational Savings
    ?
    If you’ve already invested in Gatekeeper Systems' Trolley Containment Solution, you’ve already begun equipping your store for Purchek® Pushout Prevention Technology. The SmartWheel® devices already installed on your trolleys are the same ones used in the Purchek® Solution.
    Leverage Existing Gatekeeper Systems Investments
    ?
    Additional services can be integrated into your Purchek® System, including high-resolution event reporting with transferable videos and classification. Theft investigation services can identify repeat offenders and organised retail crime (ORC) activity, while also providing trend analysis.
    High-Resolution
    ?
    Additional trend and insight data is available, not only regarding your fleet of trolleys but also about your store traffic and behaviour insights.
    Valuable Trends and Insights*
    ?
    * Optional Service

    Step 4

    Thank You

    Thanks for providing information about your stores. We will send you a customized report that provides additional information about Gatekeeper Systems’ Purchek® Pushout Theft Protection Solution. Please connect with us directly for more detailed information.
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