Afrontar el reto del hurto por empuje: Lecciones de minoristas regionales y expertos del sector

Pushout theft—when loaded carts of unpaid merchandise are wheeled out the front doors—has become one of the most significant and visible challenges facing retailers today. What was once viewed as opportunistic shoplifting has evolved into a more organized and sophisticated threat, as retail crime groups increasingly exploit carts to move high-value goods quickly and efficiently.

While national chains have invested heavily in advanced technology to address this growing concern, regional grocers often face greater exposure. With leaner teams and tighter budgets, they must find smart, scalable ways to safeguard their stores, employees, and customers without adding operational burden or confrontation.

That’s where innovative technology and collaboration come together.

Real Experiences, Real Results

In this exclusive Fundación para la Prevención de Pérdidas webinar, leading voices from the grocery sector shared how they’re tackling pushout theft head-on. The panel featured:

• Tom Cosgrove, Director of Industry Relations – FMI

• Tim Larouere, Director of Loss Prevention – Dierbergs Markets

• Javiel Leal, Vice President of Asset Protection & Security – Vallarta Supermarkets

• Richard Gutierrez, Director of Asset Protection & Security – – Vallarta Supermarkets

Together, they provided first-hand insights into how regional grocers are implementing Sistemas Gatekeeper Solución Purchek to deter theft, protect associates, and improve profitability.

The discussion explored:

• The growing sophistication of organized retail crime (ORC) targeting carts

• How regional grocers are leveraging automated solutions to stop theft without confrontation

• Practical approaches for balancing customer experience with effective loss prevention

• Measurable ROI achieved through proactive technology deployment

A Collaborative Approach to Safer Stores

Moderated by Paul Jones, LPC, Senior Vice President of Sales at Gatekeeper Systems, and Tracine Marroquín, Vice President of Marketing & Product, the session underscored how retailers can take a unified approach to shrink reduction—combining data, automation, and leadership to create safer, more secure shopping environments.

By preventing theft before it happens, Purchek® technology empowers regional grocers to maintain open, welcoming store experiences while keeping employees safe and merchandise protected.

Watch the Full Webinar

If you missed this insightful discussion, you can still catch every moment and hear directly from the experts.

Watch the full webinar aquí