Careers

Installations Coordinator

Gatekeeper Systems, Inc. is the global leader in retail loss prevention, operations management, and analytics with headquarters in southern California. As an essential business, for over 20 years, we have led the industry with innovative technologies and top-notch customer service, while minimizing risks to customers and security personnel.

We are seeking an Installation Coordinator. The ideal candidate is a high-functioning and detail-oriented individual that has the ability to work on multiple, concurrent projects. 

Gatekeeper Systems, Inc., is an equal opportunity employer. We are committed to developing a diverse workforce and cultivating an inclusive environment. We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background. We strongly encourage applications from candidates who demonstrate that they can contribute to this goal. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any protected basis.

WHAT WE OFFER…

Join the team at Gatekeeper Systems and watch your career grow! We offer competitive compensation and benefits packages that include: 

• Competitive salary
• Hybrid work schedule
• Medical, dental, and vision; Life/ADD/LTD; FSA/HSA
• Employer matched Retirement savings (401k) 
• Paid time off
• 11 paid company holidays 

ESSENTIAL JOB FUNCTIONS

• Process and schedule new system installations and upgrades using the company’s order processing system.
• Ship product to meet installation schedule.
• Interface with Technical Services Engineers, Texas Team (configurations), ASP Vendor, General. contractors, Electricians and Tile vendors to complete installation.
• Update team on installation status as required by account.
• Review technician installation paperwork to confirm installation is completed and correct.
• Process adjust ship inventory adjustments and ensure excess inventory is returned for credit.
• Review and approve vendor invoices.
• Communicate and interact with Account Managers and BDOs
• Update Install card and System Monitor date in company’s ERP system for each installation
• Follow up on system installs to make sure they are on schedule, receive real time updates.
• Process return labels and RMA’s for unused product
• Post new installation orders in Company’s order processing system upon completion of the job
• Attach required documents and process installation orders for invoicing
• Create and monitor reports as required

 

QUALIFICATION REQUIREMENTS 

The requirements listed below are representative of the knowledge, skill and/or ability required.  

• Organized, detailed oriented and is good at following through.  
• Familiar with scheduling large installs/projects, tracking progress 
• Familiar with basic computer skills ((Navision, Word, Excel, PowerPoint, Outlook, Smartsheet, CRM).
• Ability to multi-task 

 

EDUCATION AND/OR EXPERIENCE 

• 1-3 years of experience in outside sales 
• 1-3 years of experience in customer service 

 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Repetitive motions and routine use of standard office equipment such as computers, telephones, copiers/scanners and filing cabinets
• Ability to see, speak, walk, hear, stand, use of hand/fingers to handle or feel; climb stairs, stoop, carry/lifting up to 10 lbs.
• Sitting at a desk
• Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus

 

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member occasionally works near moving mechanical parts inside the warehouse environment. 

The noise level in the work environment is usually moderate. It includes office equipment, such as, phones, computers, and printer/copy machines.

 

DISCLAIMER

This Job Description is a general overview of the requirements for the position.  It is not designed to contain, nor should it be interpreted as being all inclusive of every task which may be assigned or required. It is subject to change, in alignment with company/department needs and priorities. Presence of the job description or role does not

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