Gatekeeper Systems
Gatekeeper Systems, Inc.

CartControl® Shopping Cart Retention Support

If you need to place a service call, please call our 24 hour toll-free customer service hotline at 888.808.9433 and select option #1. Between the hours of 5 p.m. PST and 7:30 a.m. PST, select option #5 to activate our emergency dispatch system.

CartControl® encompasses all locking wheel solutions.  To access additional support information on a specific wheel solution used in a CartControl cart containment system, please click on the link of the desired solution below.

SmartWheel® Solution 
The latest locking wheel solution in the Gatekeeper family. The SmartWheel has capabilities to be used with CartControl cart containment systems as well as with the purchek loss prevention and wireless environments.  The cart locking and unlocking wheel system can be indentified by the grey or red dot on the black locking wheel. Be sure to reference your User Manual for the system name, as the GS2 System may also use the grey or red dot wheel. This is just one identifier of the SmartWheel Solution.

Wireless Solution
The Wireless Solution is used mainly for indoor applications or areas no larger then 40 feet with unique layouts or flooring surfaces.

GS2® System
The most widely used digital locking wheel system is often identified with a wheel black in color.  Customers converting their system from a competitors to Gatekeeper utilize the GS2 wheel as well.  Be sure to reference your User Manual for the system name, as the GS2 System may also use the black wheel with a red or grey dot. This is just one identifier of the GS2 System.

GS1 System
The original digital system is often identified with a wheel grey in color. Be sure to reference your User Manual for the system name, as the GS1 System may also use the black locking wheel. This is just one identifier of the GS1 System.

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