CartControl+ Installation

Gatekeeper Systems takes pride in providing the highest quality installations that reflect our industry-leading experience, expertise, and commitment to professionalism. The experienced we've gained performing flawless installations all over the world translates into a core philosophy that serves as the foundation for every CartControl+ System installation.
- The CartControl+ installation process begins with a thorough site survey performed by an experienced field service professional. Based on the survey, Gatekeeper creates a detailed site plan for the installation.
- We place the highest priority on creating a site plan that results in the most effective and efficient installation with minimum intrusion or disturbance. Gatekeeper strictly adheres to the Universal Building Code as well as all state and county building regulations.
- Gatekeeper holds a comprehensive $2 million insurance policy for each installation.
- We take special care to preserve all handicap parking and access ramps.
- Gatekeeper is ready to work with property managers/owners to accommodate any specific installation requirements.
THE INSTALLATION PROCESS
There are four main elements to each CartControl+ System installation.
CentralTransmitter
The transmitter is wall-mounted on inside the store in a secure area, typically at the rear of the building near the receiving area or within store offices.
Perimeter Antenna
The antenna cable is embedded in a small, 1/4" wide by 1" deep precision saw cut around the designated parking lot perimeter. After the cable is embedded, the groove is sealed to the original surface level using a weatherproof sealant that matches the color of the existing surface.
CartControl+ Wheels
The CartControl+ wheels are installed on every store shopping cart. The SmartWheel directly replaces one of the existing front wheels, while the + wheel replaces the existing back wheel diagonal from the SmartWheel installation. The CartControl+ wheels are standard-sized shopping cart wheel and caster assembly that requires no modification to the existing cart.
Customer Awareness Component
Perimeter striping and stenciling is uniformly measured, masked, and painted with highway-grade traffic paint. Parking lot signs are typically attached to existing light stanchions and/or signposts in the parking lot. Cart Signs are attached to each cart for maximum customer visibility.
Unparalleled Customer Service
When it comes to customer service and support, we place the highest priority on quickly and efficiently meeting the needs of our customers. From simple inquiries to priority-response service visits, we're there every step of the way, night or day, with:
- Comprehensive Manufacturer's Warranty Back by 24-Hour Toll-Free Technical Support
- Comprehensive Onsite Training Ensures that Store Employees know the system inside and out
- Nationwide Network of Highly-Trained Service Professionals Guarantees Rapid Service Response
- "Stay-In-Touch" Telephone Contact from Gatekeeper Customer Service to Confirm Optimal System Status and Update Store Contact Information
- Comprehensive System Documentation, including Manuals, Product FAQs, and Troubleshooting Guides
- Retailers lose $50 million a day to shoplifting!
- Statistic taken from the Shulman Center
|